Videocon - Service still pending after 6 months

Rishabh Jain filed complaint against Videocon on Sep 18, 2019

Hi,
we purchased videocon **" LED TV on *rd march **** and started getting complained after couple of months, and also complained for the same issue in jan or fab **** tech guy came and cleaned the screen and after couple of day the display became dull and was even worst than before, so we complained for it on **rd of feb **** regarding the issue and after couple of days received msg that the issue is now resolved but we were not even contacted on call so we reopened the ticket and this happened few more time, after that we received a call for service center saying that you have to bring the T.V over as the part is very heavy ( as if TV is very light and after replacing the part it would get lighter ) and till now we have not heard from them and even after contacting customer care we have not got any proper resolution, they provide you some contact numbers and they are useless no body picks up the call
Complaint No.: DEL**********
Complaint Date : **/**/**** ( Was in warranty )

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Videocon

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