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Vediocon D2h - Service not activated after recharge

Anonymous filed complaint against Vediocon D2h on Feb 6, 2019

Hi, Videocon,
I have recharged my account * days back for INR ***. I am still not able to use customer service. I tried to reach videocon customer care so many time with rtn and other no. as well. I tried all way And every no. found on google and on my TV display but nothing worked. Looks like you are not concerned about your customer. Also, you don't know the meaning of "Customer care". I tried to visit the website but it's not opening.
This is my Customer ID ********. Attached is the recharge amount.

Regards,
Your unsatisfied customer

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Vediocon D2h

13

Total Complaints

8

Total Resolved

61.54%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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