High world engineers - Service for washing machine home applying servicing

On **th October my house washing machine got check by the staff at home they said needed to be done in service center we will fixed it and bring back, I said need to know before the amount, next day I receive a call already fix it keep your amount ready delivery on the way, I said you have to inform me before fixing it, but we trying to calling you not reached out, but we are giving you * month warranty any issues we come and fix it. I paid amount
Next day we put clothes not working we calling from **th till today (more than one month) no one coming here to fix it
When we call today tomorrow and same word from last month