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Sane Retails Private Limited - Sell wrong product

Sonu kumar filed complaint against Sane Retails Private Limited on Aug 6, 2023

I’m Sonu kumar I live in Khanna city.
I have ordered apple c type cable *m
Through online from flipkart on **/**/****.
My oder id: OD******************
Invoice Number # FAJTXA********** As per the bill I have,
When I get product on **/**/****,
I opened it and i found that I get wrong product i.e duplicate brand and short length of the cable from the company or from the saler (Sold By: Sane Retails Private Limited ,
Ship-from Address: Village Kot Panache and Madiala Kalan,, Tehsil Khanna, District Ludhiana, Punjab, Ludhiana, PUNJAB, India - ******, IN-PB
GSTIN - **AAXCS****R*ZD)
I tried to return this wrong product however i contacted to company regarding mỳ refunds and return but company ( flipkart pvt limited customer service support) did not give any satisfied resolution to me. I’m very upset about this problem because I belong to middle class family and my parents get angry on me because they demand money which company refuse to return. Please help me out from this bad situation and Now, I wants return with refund from company as soon as possible. I shall be very thankful to the you.
Thankyou
Sonu kumar
Address #*** w. No *
Near * number school Model Town samrala road Khanna ******.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Sane Retails Private Limited

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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