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Preeti Agarwala filed complaint against Savana by Urbanic on May 21, 2025
Order ID - S*********************
Product - White lettuce trim dress,
At the time of shipment the product was missing white seal tag, but there was label intact, but the customer executive denied the return saying it not there mistake, they cannot take the return.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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