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Shadab Shamim filed complaint against Rentomojo on Mar 2, 2025
I upgraded my sofa and ordered a new AC product.
Scam *: I paid the ****/- amount for the sofa upgradation and even till date it is showing not paid.
Scam *: For the AC, I paid ***/- extra by opting in for faster delivery. My delivery was done on friday **:**pm, *st March. Initially they scheduled the Installation on *st March and not informing that the technician will not come because he is busy with something else. And I called the technician to understand that he is not coming. Then I conveyed the same to customer support that why dis you not conveyed me this and charged me ***/- for opt in. The customer support instead of helping me increased my pain by rescheduling it to *march. Why do company hide this and charge the customer? Now I feel like cheated.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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