Prerna Madaan filed complaint against Savana by Urbanic on Aug 28, 2025
I ordered from Savana on **th August for my trip on *st September and they haven’t updated the status since ** days and it is stuck at “ready to send to dispatch centre.” I had no idea this would happen and I’m stuck and I have no backup clothes for my trip. Customer service is not even helping. What a pathetic and non reliable cloth brand is Savana. This brand is only good to influencers… we pay so much money and still have to go through these issues with so much stress.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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