Saribox - saribox.com - received different product but no response from seller

ANURAG AGRAWAL filed complaint against Saribox on Aug 30, 2018

i bought yellow silk saree for my mother of ₹****+₹** Cod charges. Order id :, SB****-****, Product id: SB*******. form saribox.com on **Aug ****. The saree i received was different from the pictures. before my purchase, they told me about * days replacement /refund.after receiving the faulty product when i called them about. they told me to call them after *:**pm and i did but their phone was unreachable. next day i called them again at regular office hours they blocked my phone number . i share the problem in their whatsapp official number ********** they again blocked me... they are doing fraud with the customers. i want my refund but no reply from them.

their address is Raghuvir textile mall, aai mata road, surat, phone:**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Saribox

Total Complaints

Total Resolved

45.45%

Consumer Satisfaction

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