Healthians - Sample Collected but no reports

Hi Team,

Still we are waiting for the reports and also I have not received any resolution or call back from your end . Your team is continuously sending me the wrong payment link . Is there anyone who can address the issue in such a pandemic situation?


Regards,
Poonam/ **********



On Sun, May *, **** at **:** PM Poonam Bhatia <poonam.mahour**@gmail.com> wrote:
Hi Team,

I am unable to understand the logic for your working.

you people have sent me the link for payment of **** Rs , however i have clearly mentioned that as per your representative the balance amount should be **** as I have already paid **** in advance. Now you are just making a fool of customers.

You people are creating business opportunities where people are struggling for life. It's not a fair trade policy. Why should I pay an extra amount which was not informed and commited me at that time. It's your issue that you have not added all the members at that time. I will take it with concerned authorities.

Regards,
Poonam/ **********


On Sun, May *, **** at *:** AM Poonam Bhatia <poonam.mahour**@gmail.com> wrote:
Hi Team,

I have been struggling to get in touch with you guys for the last ** hours. Yesterday I booked a package for * in the morning but again I have called in your contact center and asked to add * more family members with an extra discounted rate. your executive offered to get more *** Rs off on * members and asked to pay the rest amount of Rs **** to the technician and asked me to wait for the call back but still no one has tried to contact me in the same concern.

Now the sample has been collected for all * family members. I have tried calling in your call center but unable to go through. would request you to send the payment link so i can make the payment of the remaining amount and get the reports.

*) Poonam
*) Jatin Mahour
*) Hakam Chand
*) Sheela Devi

Regards,
Poonam/ **********


---------- Forwarded message ---------
From: Healthians <info@healthians.com>
Date: Sat, May *, **** at **:** AM
Subject: Healthians.com: Your new booking with Id ********** has been placed
To: <poonam.mahour**@gmail.com>



Hello Poonam Kumari!
You have just moved a step closer to
a healthier self!
Here is a summary of your booking.
Booking Summary Booking ID: **********
Transaction No. **********f*fd*a**
Booking Date ** May, ****
Sample Collection Time ** May **** **:**-**:**
Billing Name Poonam Kumari
Registered Mobile No. **********
Billing Address B***, Street no. *,, Ashok Nagar, Shahdara, Delhi
Email ID poonam.mahour**@gmail.com
Order Summary Maintain Fasting For: Test / Package & Price
Poonam Kumari
**years / F
Fasting required(** hours)
One Plus One Healthy India **** With Covid IgG AntibodyRs.***
Jatin Mahour
**years / M
Fasting required(** hours)
One Plus One Healthy India **** With Covid IgG AntibodyRs.***
Payment Summary Total Amount: Rs.****
Payment Date
** May, ****
Mode of payment
online
Coupon Applied
No coupon used
Discount
Rs. *
Online Discount
Rs. *
Wallet Amount
Rs. *
Hard Copy
Rs. *
Collection Charges
Rs. *
Donation Amount
Rs. *
Total Amount Paid
Rs. ****
Total Amount to be Paid
Rs. *



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Your booking will be confirmed subject to following terms and conditions:
I, my family member, anyone at home are not suffering from flu-like symptoms like fever, cough, breathlessness, sore throat, etc.
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