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Absolute IT Solutions Pvt Ltd - Sales wrong service

Ajitsingh Ranawat filed complaint against Absolute IT Solutions Pvt Ltd on Aug 22, 2023

My laptop was not working fine, I don't know what exactly happened so I went to the Lenovo store as previously I purchased laptop from them. I thought it's better to repair laptop from authorize dealer and there was a salesman Gautam Gujare who sale wrong service plan and said this issue will not happen again. After *-* days I got same issue. I reached out to their store and they said he is not working with us anymore. and now they are saying the problem with laptop is different, so it will require to change motherboard. it means my ****/- already waste and they are asking more money and not taking responsibility of salesman.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Absolute IT Solutions Pvt Ltd

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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