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Myntra Sketchers - Return rejected and Item will be reshipped

Ashit Aich filed complaint against Myntra Sketchers on Dec 14, 2020


Order ID # ******* **************

I have ordered a pair of sneakers.My return request was rejected without no proper reason justifying it. First of all why the delivery boy collected it if there was anything inappropriate with the product ???
This is to inform you that the product has not been used from my end. I have returned as it is. The only reason i returned as the product image was not the same as it was displayed. I just got to know from the delivery boy that the quality analyst has found stains in the shoe but then it must have been from beforehand and i do not agree as Myntra claimed that the product has been sent after a successful quality check. Earlier i have received a top with lipstick mark on it and no tags hence it proves the level of quality check it carries.
This latest product was completely unused from my end and I can assure on that. Myntra stated on **th dec they will reship my product but I haven't received it yet.
I am waiting for my product and I also want an action to be taken against this. I would like to demand refund against it. Why should i accept an item i haven't used ?? I have been with Myntra since long.This is not a fair policy. Its a complete harassment and fooling customers in the name of business. Attaching the picture of the image as i received.

Order Id # ******* **************
Registered mobile number : **********
Email id : ashitaich*@gmail.com



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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Myntra Sketchers

2

Total Complaints

0

Total Resolved

0.00%

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Ashit Aich on Dec 14, 2020

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