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Home > Complaints > Return initiated but they did not pickup

Shopperstop - Return initiated but they did not pickup

Madhuri filed complaint against Shopperstop on Aug 28, 2019

I had bought a kurta cost *** including delivery charges.The quality received was poor so i want to retutn it.They initiated return as per my request but they didnot send their agent to collect it.I lost my money and worst service on their part.send lot of mails to customer service but no response.Feeling very bad please return and refund my money back.They taught me lesson on never bought anything on shopperstop.Its a cheat and worst online shopping

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Shopperstop

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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Priya on Mar 7, 2024

Shopperstop – No refund Closed

Shopperstop is claiming that the product which I have returned it to them is fake and not refunding my money