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Tata Cliq Samsung - Return and refund raised on June no resolution till now

Babli satpathey filed complaint against Tata Cliq Samsung on Jun 30, 2020

"Samsung Level U Bluetooth Neckband"
I bought this product on **th June and **th June received it. While connecting this Neckband with my phone Bluetooth of Oppo F* pro it did not supported tried multiple times however to cross-check whether my phone Bluetooth has issues, therefore, I tried with my other Bluetooth earbud of "OFFBEAT DABS which successfully got connected. hence I concluded that Samsung Neckband has issue and on the same day I have applied for the return and refund after which on next day I received a call from customer executive to whom I requested to call in some time as I was in my official meeting, but they never ever called back I tried several ways to connect with them through Twitter Instagram and after which I got a call on **th from CS again which they said on **th you will get a call from technical department and issue will be resolve.
It's already ** days now I understand that there is pandemic situation service is a little slow but there is no solution which they are providing
Nobody is helping me tried calling there customer care number (***** *****) several time but it always says that after * hours their Customer executive will call back and that * hour never comes.Please help me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tata Cliq Samsung

3

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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