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Luxura life - Return and refund not being accepted

Nishant Kumar filed complaint against Luxura life on Jun 5, 2021

I had ordered two products from website luxura.life on **/**/**** and **/**/**** with order nos.**** and **** by choosing COD option. I received the orders today but products were not as shown/described on the website. I tried to contact the above number but as soon as I told him I want to return he disconnected the call and blacklisted me. Upon contacting through whatsapp on the same number he did not reply and also blocked me immediately. I have also emailed him on every email address(Suidhaaga.contact.us@gmail.com, contact@theroy.in, theroy.contact.us@gmail.com) I could find, but there is no reply. Kindly help me return the low quality product and get refunds. I shall be highly obliged to you for this kind act of yours. Thanking you in anticipation. Yours Sincerely

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Luxura life

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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