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Dineout - Restaurant table booked in dineout app but that restaurant had closed month ago dineout app had dedu

Abilash filed complaint against Dineout on Aug 21, 2019

I was booked a buffet table in chill out grill restaurant ( T nagar chennai) on ** th July and I paid advance amount for the table , and I got the confirmation from the dineout , then I went to hotel on time and i was shocked , that restaurant has been closed and it was under renovation for a month ago I contact the manager of the restaurant and discussed about this issue and he told to me he was informed the dineout a month ago about my renovation work and currently I am not taking any orders like that , but I was standing outside of the restaurant for my food unfortunately I could not able to eat on time and time was * pm most of the restaurant closed,

Today the date **th Aug almost one month ago still I am following with the dineout team but as of now I was not yet received my money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Dineout

6

Total Complaints

4

Total Resolved

66.67%

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