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Upgrad Education Private Limited - Requesting refund of the course

Alagesan Palani filed complaint against Upgrad Education Private Limited on Mar 25, 2022

I Registered For PGDML And Msc In Upgrad In Oct-**** Batch And Paid Full Fee Of Rs.******.
However I Am Able To Complete Only PGDML And Not Msc Course Due To My Personal Situation/Work Pressure/Financial Situation During This Corona Pandemic.
I Started Requesting Upgrad To Cancel My Msc Course And Provide Refund Long Time Before The Course Is Getting Started Ie. Oct-**** - And I Sent Multiple Emails Begging For The Refund, But Refund Of Rs.****** Is Denied.
For The MSc Course From LJMU London, I Have Not Submitted Any Certificates And Did Not Receive Any Admission Letter From Them Yet - Which Means I Have Not Yet Enrolled To The University And My Registration Is Still Pending.
Now, For Various Serious Reasons, I Dont Want To Enroll For MSc Course And Wanted My Refund. But, Upgrad Is Denying Refund Even Though They Have Not Enrolled Myself In LJMU University.
I Seriously Dont Want To Enroll For MSc Due To My Personal/Financial/Work Situation In This Pandemic Situation - And I Am Requesting Upgrad To Provide My Refund Of Rs.******.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Upgrad Education Private Limited

19

Total Complaints

8

Total Resolved

42.11%

Consumer Satisfaction

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