Jia the Oriental Kitchen Hotel Apollo 22 MB Marg behind Regal Cinema Apollo Bandar Colaba Mumbai Mah - Requesting refund of service tax

Respected sir / madam, I had visited this restaurant in the last few months and I was charged exorbitant service tax. After requesting for refund I was given rude replies on whatsapp chat. I also emailed them but no response from their side. This has lead to my mental agony and waste of time and resources and caused me great inconvenience. I have attached the bill in PDF format and screenshots of the conversation with the manager for your kind reference. Requesting you to please look into it and do the needful and oblige.
I was also expecting the NCH agent to call the company as I had provided all the details necessary to take action to rectify this issue which included * numbers of the restaurant. However , the NCH agent did not bother to make any calls to Jia kitchen whatsoever and the case was unilaterally disposed off by NCH. Very disappointed.
royalchina*@gmail.com is their email ID
+** ***** ***** number of the manager