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Vijay Sales - Request for Refund of Defective Boat Airdopes 408 Purchased on May 2023

Vishal Gajjar filed complaint against Vijay Sales on Jun 5, 2023

Dear Vijay Sales Customer Support Team,

Ref: Invoice no. DEV-D-SI**** attached

I am writing to bring to your attention an issue regarding the refund of an amount for a defective product that I returned to your store. On **th May ****, I purchased a pair of Boat Airdopes from your esteemed store, but unfortunately, the product turned out to be defective.

Following the guidelines provided by your return policy, I promptly returned the defective Boat Airdopes to your store, seeking a refund of Rs. ****. However, despite the ** days that have passed since the return, I have not received any communication or credit of the refunded amount.

Considering the time that has elapsed, I kindly request your assistance in resolving this matter and expediting the refund process. Could you please provide an update on the status of my refund? I am eager to understand the reason for the delay and would appreciate any information you can provide regarding the estimated timeframe for the refund to be processed.

I look forward to your prompt attention to this matter and a resolution at the earliest.

I trust that Vijay Sales will continue to uphold its commitment to customer satisfaction.

Yours sincerely,

Vishal Gajjar
+**-**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vijay Sales

9

Total Complaints

5

Total Resolved

55.56%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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