Vishal Gajjar filed complaint against Vijay Sales on Jun 5, 2023
Dear Vijay Sales Customer Support Team,
Ref: Invoice no. DEV-D-SI**** attached
I am writing to bring to your attention an issue regarding the refund of an amount for a defective product that I returned to your store. On **th May ****, I purchased a pair of Boat Airdopes from your esteemed store, but unfortunately, the product turned out to be defective.
Following the guidelines provided by your return policy, I promptly returned the defective Boat Airdopes to your store, seeking a refund of Rs. ****. However, despite the ** days that have passed since the return, I have not received any communication or credit of the refunded amount.
Considering the time that has elapsed, I kindly request your assistance in resolving this matter and expediting the refund process. Could you please provide an update on the status of my refund? I am eager to understand the reason for the delay and would appreciate any information you can provide regarding the estimated timeframe for the refund to be processed.
I look forward to your prompt attention to this matter and a resolution at the earliest.
I trust that Vijay Sales will continue to uphold its commitment to customer satisfaction.
Yours sincerely,
Vishal Gajjar
+**-**********
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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