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Instamart - Request for Refund for Cancelled Order Refund Deducted as Cancellation Fee

Bhoomi choudhary filed complaint against Instamart on Nov 10, 2025

I am writing to request a refund for my recent cancelled order. I noticed that the full order amount has been deducted and shown as a cancellation fee, which I believe might be an error.The order was cancelled due to [accidental order placement]. Order id*************** As per your policy, a full refund should be issued in such cases, but the entire amount has been charged as a cancellation fee instead.kindly review this issue and process the refund at the earliest. I would appreciate your confirmation once the refund is initiated.
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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Instamart

15

Total Complaints

10

Total Resolved

66.67%

Consumer Satisfaction

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