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Mi Band - Replacement of mi band

AANCHAL AGARWAL filed complaint against Mi Band on Jun 27, 2019

I ordered an MI band hrx edition on **th June and my order I'd is OD******************. When I recieved it tampered so I asked for a replacement. I was supposed to get my replacement in * days but in vain. Despite of several complaints and emails I have been convinced that delay is due to the logistics department and I will get it by today and the customer care executives are only fooling me by telling that I will get it today evening by * p.m. Everyday they are saying it will be replaced in * days but till date it has not been as they are not intending to replace the product. Please help as it has caused me a lot of mental harassment and time and money.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Mi Band

4

Total Complaints

2

Total Resolved

50.00%

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