Coin DCX - Rejected transfer not refunded
Radhika Bagaria filed complaint against Coin DCX on Feb 3, 2022
I tried to transfer money into CoinDCX to invest. They rejected my transfer and didn't issue a refund. When I asked for an RRN ( relative reference number ) they asked for my bank statement. In spite of providing unnecessary sensitive financial information, they did not issue the refund and they haven't provided an RRN yet. They keep saying they are processing and have escalated to their internal team. But I am starting to think it is intentional to use consumer money as working capital and try to delay until the customer gives up.
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