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Xiaomi Company Mobile Brand - Reject the phone repairing within the warranty period

RAJAN SHARMA filed complaint against Xiaomi Company Mobile Brand on Feb 11, 2019

I had purchase Redmi note * on **/**/**** from flipkart online. In the month of Jan **** my phone is switch off instantly while operating , and not able to get again in working mode after it .Then I have visit the Service Centre in Vaishali Nagar Jaipur ******,then they submit my phone and while checking confirm that its motherboard fault error , and status to be confirmed withing two days. On the next day they told me it out of warranty and not able to fix this issuse. Then i also talk with Customer care of xiaomi they also helpless and not do anything on it

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Xiaomi Company Mobile Brand

9

Total Complaints

2

Total Resolved

22.22%

Consumer Satisfaction

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