Good Year - Regarding tyre quality

To,
Customer Service Department
Goodyear Tyres
[**, R.K. Tandon Road , Kaiserbagh , lucknow]

Subject: Complaint Regarding Poor Tyre Quality

Dear Sir/Madam,

I am writing to express my dissatisfaction with the quality of the Goodyear tyres I recently purchased. On **/**/****, I bought goodyear tyre ***/**/** from lucky automobiles (GSTIN: **AAPPH****H*ZS) and they were installed on my vehicle, Model: [****],
Within a short period of use, I noticed significant issues, including:
*. sidewall cracking, uneven tread wear on my tyre within * weeks.

These problems arose despite regular maintenance and adherence to the recommended tyre pressure. I expected high-quality, durable tyres from a reputed company like Goodyear, and this experience has been disappointing and inconvenient.

I request that you address this matter promptly by either:
• Replacing the defective tyres with new ones, or
• Issuing a refund for the defective product.

Attached are copies of the purchase receipt and photographs of the tyres highlighting the defects for your reference.

I trust you will look into this matter urgently and provide a satisfactory resolution. Please contact me at **********.

Thank you for your attention to this matter. I look forward to your prompt response.

Yours sincerely,
Dr. Somesh Bajpai
MBBS,MD