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Mpocket - Regarding loan status active after repayment

Yash Kishor Shimpi filed complaint against Mpocket on Aug 7, 2023

I took loan from mpocket loan amount was around ***** then due to personal issue I was unable to pay...but I paid total amount with interest around ***** rs in May ****
But still my account is active whenever I check my cibil score... I did complaint on Experian portal but still issue is not resolved and I mailed to mpocket support team they are not responding

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Mpocket

57

Total Complaints

35

Total Resolved

61.40%

Consumer Satisfaction

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