Dev Kumar filed complaint against Portronics Digital Private Limited on May 9, 2026
On April **, ****, I purchased a Portronics Harmonics Z** Neckband (Order ID: *******). The product was found to be "Not as Described" because the advertised "Magnetic On/Off" feature is physically missing—a fact confirmed by multiple other verified buyers online. Additionally, the unit suffers from *.*-second audio dropouts and "audio mutations" during high-quality AAC playback.
Although Portronics took the product back for replacement (AWB: R**************POR), they have now admitted the item is "Out of Stock" and are refusing a refund, attempting instead to force me into accepting a store-only gift card. This is a clear violation of the Consumer Protection Act **** regarding Unfair Trade Practices and Deficiency in Service. I have an active NCH Grievance (*******) and am seeking a full monetary refund.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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