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Bijus - Refund

ranjith k filed complaint against Bijus on May 12, 2023

My daughter was a student of Aakash bijus virar branch maharastra
On** th february we submitted letter for
discontinuing the couse due to health issues .
Acknowledged the letter and we mentioned in same for our refund .Only ** months class attended.After multiple follow ups they assured an amount of *****/- but after the letter submittion one more emi of ***** also deductued from my account .Requested the branch to consider the same they agreed will get approval .
After multiple follow up they shared a email id to send crossed cheque we were waiting for few weeks no responce again we called they asked to re send and they confirmed the receipt of crossed cheque and fefund will be done asap month of march gone april also now may .Every time when we call custome care they says within ** hrs will call back or arrange a call from concern team.Today called on multiple numbers including branch in charge .
Now branch is saying our refund is under process and amout is **** only approx
No proper responce or reply they have multiple custome care but No proper reply .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Bijus

5

Total Complaints

4

Total Resolved

80.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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