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Hp printer ink - Refund

Digilog Instruments (Chandrasekhar.N.S.) filed complaint against Hp printer ink on Mar 19, 2023

I had ordered a HP *** Ink tank Printer with
Order ID: ******* Date Added: **/**/****.
The payment was made through credit card. They sent a message stating that it will be delivered in ** to ** days. Since there was no response for ** days, I called customer care. They said it is getting packed and will be sent but was not sent for another ** days. After repeated calls to them they sent a damaged unit which was not working. I sent emails for return and refund immediately. After sending repeated emails ,they agreed to take back and give refund. Now they have refunded but they have sent to VLE Wallet. I have made repeated request to send it back to my credit card but there is no response.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Hp printer ink

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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