M P L - Refund

Hi , thanks for reaching out to us! Hope you're doing fine.
We are glad to inform you that your transaction of Rs (***) to (
Mpl Gaming
) under order (
mplgaming-MPLPID_IN_*********-*
) was successful
Kindly note that the delivery of the products or services solely depends on the merchant's service and delivery policy. In case you did not receive the service for this payment, we request you to kindly coordinate with the merchant for the confirmation as the payment has been successfully processed at Paytm's end
We hope this resolves your query!
I PAID RS.*** TO M.P.L FOR FANTASY LEAGUE ON ** th MARCH **** **:** P.M.THE TRANSACTION WAS SUCCESSFUL FROM APAYTM WALLET.AFTER THAT THE TRANSACTION WAS FAILED FROM AN END OF M.P.L.THEN IT TELL ME TO REFUND IT IN * DAYS BUT STILL NOW NOT RECEIVED TO ME.PLEASE TAKE STRONG ACTION AGAINST M.P.L.THANK YOU.