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Excell Broadband - Refund status unknown

Koleti Veera Prasad filed complaint against Excell Broadband on Jun 2, 2021

Canceled services on **/**/****. Refund yet to be received but they are saying it will take more than a month and GST will not be refunded for the services I'm not using but paid upfront which is disgusting. No one tried to resolve the issues I had since signed up for services ** months ago. No Manager responds to emails or calls. I had waited for ** months for the issues to be rectified but ended up getting no resolution and completely fed up with the services

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Excell Broadband

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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