Meesho - Refund request

I have ordered two orders but it was too late to delivered so i have canceled my order on **rd Jul got a confirmation that after delivered the refund would be initiated so left like that and got a confirmation in app that refund was approved initiated a pick up so i was waiting for the pick up but now the idiots are saying the refund request wont be accepted because it crossed the * working days even if it is delivered on **th Jul now it is *th working day(**-**-****) so today is the last working day right then why the hell they are giving me a status that refund was approved pick up will be done am I fool are what I want my money back