Shine.com - Refund Request of Rs

Good evening!

I'm not sure whom do I need to reach out for refund.
Hope I will get a solution from you on the below request. I have already sent an email to contactus@shine.com and recruiterservices@shine.com but no response yet and that is the reason sending an email to you.
Kindky take the necessary action and refund the same.

Req for Refund - Rs.*****
I'm Sivakumar from Chennai, I was contacting Shine for paid service to find out an opportunity. Initially they asked me to pay Rs. **** for initiating the processing and they did not inform me that assigned person will charge seperately.
However I spoke with the assigned person she said some verification service and she asked me to pay Rs. **** and I paid too. Again, she asked me to pay the educational verification service of Rs. ****, I said just before I paid but she is again asking me to pay the Rs.**** and I paid too.
And before I paid I clearly said many times going forward I will not pay any single bucks she also confirm that you don't need to pay anymore. Then with in few mins she asked me to pay Rs. **** for presentation service. I said I'm not willing to pay the money I want my money back what all I paid.
So here the total money is Rs.*****
I'm really pissed of the service what you provide. Its really not fair. And I really don't need any job from the paid services.
Kindly refund my money back to my account. I will attach the screen shot what I paid.
The below contact persons contacted me. And you can reach me out to my number - **********

Surbhi - +************ ( Paid Rs. ****) on **/*/****
Rajni - +************ (Paid Rs **** & ****) on **/*/****

Hope you will understand where the communication was not given to me properly. Once I done the payment only they are telling me about the other services.

Thanks,
Sivakumar M