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Odaclass - Refund Request Ignored by ODA Classes Despite Adhering to Terms

Sakksham Burnwal filed complaint against Odaclass on Dec 7, 2024

I subscribed to ODA Classes for my sister's education but had to file for a refund within the stipulated time due to medical reasons. My sister’s doctor advised her against screen time due to her worsening eyesight, with a power exceeding -*. We submitted the refund request promptly, along with the required medical documentation, as per ODA Classes’ refund policy.

It has now been over a month, and there has been no response or action taken by the platform despite multiple follow-up emails. This lack of communication and inaction is both unprofessional and unacceptable.

Their website and customer support channels have been unresponsive, leaving us with no clarity on the status of our refund. This is causing unnecessary stress and financial loss to us.

I request Voxya to help escalate this issue and ensure ODA Classes processes the refund immediately.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Odaclass

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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