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Lenkart - Refund process delay

SURAJ KHADE filed complaint against Lenkart on Apr 1, 2018

I have purchased the glass from online website on date **/**/**** of Rs *,***. **/- and also return it within *-** days of purchased, but they still not refund the money in my account, its been almost over * month and they are closing the ticket without resolution,
Also there is no escalation matrix on the site to resolve the issue,
They should be fine double for so much delay in money refund
Very much dissatisfied with the service

Regards
Suraj Khade

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lenkart

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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