Otipy - Refund of wallet money
Aditya Dhakad filed complaint against Otipy on Sep 11, 2025
I was the customer of otipy app till it got shutdown and I was having some money in my otipy wallet. I am writing this to inform you that I have made multiple contacts to otipy using their WhatsApp customer service for refund, earlier they promised me to refund my money in ** to ** days from the shutdown date i.e. **th May ****, so technically my refund should have been credited by **th August ****, but it has not happened till today and the WhatsApp chat service is not responding to my messages any more.
Please help me with this, I am attaching the screenshots of WhatsApp chat for you reference, in which they made promise to refund my wallet money.
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