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Home > Complaints > Refund of money

Agoda Booking App - Refund of money

Amit Srivastav filed complaint against Agoda Booking App on Mar 15, 2023

I have booked * deluxe rooms through AGODA for GOA due to some misunderstanding I have not seen the tariff weather it is included breakfast or not i have booked three rooms and paid the full amount. When i realise that then I have tried to make the correction and i was ready to pay the difference of breakfast amount vs the tariff which i have paid , But I have not received any support and cancel the booking. now they are saying that amount can not refund or can not reinstate the booking. I would like to ask how can someone take a heavy amount?? there is no solution ??? I want my money back or reinstate my booking including Breakfast i will pay the difference. This is my hard earn money I will do suicide

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Agoda Booking App

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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