pwskills com - refund of fees

I have purchased * online course from pwskills on dated **.**.**** that time they said you will give only * hours daily but when I saw course time table the time given by me for complete all the work at least three hours daily required for one course I am also working employee . I mailed many times in pw skill but they said to me that there is no refund policy of our institute whereas one course has not even started yet
first i told my counselor on dated **.**,**** that i don't want to take course refund my money because you lied me and make false promise he told me that you mailed support@pwskill,com i mailed many times on dated **.**.**** but they said to me that our institute have no refund policy than i mailed ashwini.kumar@pwlive but he did not give any reply. they told to the student that course will start on **.**.**** but first class started on **.**.**** There is no service in this institute they did not give any answer of query of the student and very poor service they are doing scam and told them that we will not give refund , such type of Institute who trap the customer and selling the course telling lie
so sir I requested to you please take the action against such type of institute which do refund money of the student .my course amount of fees was ***** thousand .
so sir again I request to you please get the fees refunded I hereby attached the payment receipt of the course