Vineet Kumar filed complaint against Zomato Food Company on May 9, 2024
Today I order to Zomato with three order no **********, **********, ********** . Two order deliver to my address but order no ********** not delivered and auto cancel . Then after that deliver man deliver the product going to wrong address I have informed right on time but he said I will talk to executive, then after executive call me and said that due to technical issues your order will be either cancel or replace , he said that what do you want I said that I don’t want the refund please replace to my correct address then he said ok . After again another executive call and said that your order is cancel and there will be no refund and cancel mail is come with the invoice in which my right address is written despite of that my order is cancel and also my money is kept. My address - ** old sbi colony digha ghat patna-** Since dispite of information provided I will like to inform you that order is not canceled by me it is by you it is your technical fault I am sharing the invoice as well the Google location in which it is clear the order is placed at right placed after this order no I have placed another order no-********** which is delivery to me kindly refund my money back.Kindly see the invoice in which clear address is written.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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