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mG motors India - Refund of Car deal at Aeromark MG motors Ghatkopar

Dihora Jinal Rameshkumar filed complaint against mG motors India on Sep 1, 2025

Good morning,
Hope you are doing well

Myself jinal Rameshkumar Dihora made deal to purchase MG Windsor exite model from Aeromark MG Ghatkopar West Mumbai on **/**/****. Within * week, I paid Full amount including Loan amount.

They offered me subsidy upfront at the time of deal. Now after full payment, they are telling that subsidy not possible and I have to payment that amount.

I was not being informed about the first **,*** vehicle subsidy Cap at the time of deal. So I took * week to prepare documents like rent agreement and police verification for RTO registration that made process * week delayed from myside

As they are not offering upfront subsidy as per commitment, I wanted to cancel deal and want them to refund amount paid to me and Bank. I am a middle class working women having salary of Rs **,***/- can't afford to buy without subsidy.

They are making intentional delay in refund telling that insurance cancellation take time and refund of it take a month. For insurance refund, I have raised grivelance on IRDI portal.

Attached some details for your reference.

Kindly do the needful. I am contacting you with hope to help me to get rid of this sadfull deal.

Thanks & Regards.

Dihora Jinal Rameshkumar
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

mG motors India

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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