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Flipkart travel - Refund of cancelled airline PNR

NILAY NISHITH filed complaint against Flipkart travel on Dec 16, 2020

I booked a round trip ticket in the month of April from Indigo airline via Flipkart travel with PNR BDVURY. Unfortunately, the airline cancelled the PNR in
view of COVID-** pandemic and subsequently, processed the total refund of Rs. **** on **th June (Transaction ID: *********). I have called and mailed the Flipkart travel customer care multiple times regarding the same but their actions are unfruitful as they are unable to cancel the ticket and process refund. I have even provided them with adequate proof of the cancellation of PNR by the airline, but still their is no positive response from Flipkart travel. I have been waiting for my refund since past five months and it has been really frustrating and irritating. I have been mentally traumatized with persistent fallacious responses from Flipkart travel. Please help me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Flipkart travel

35

Total Complaints

15

Total Resolved

42.86%

Consumer Satisfaction

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