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Mind & soul fitness Pvt ltd - Refund not settled

kunal dewan filed complaint against Mind & soul fitness Pvt ltd on Oct 8, 2017

I took a ** months membership at meant soul fitness, paschim vihar branch in December ****. I used the gym services for about * months and then I was told in March **** that the gym is getting closed in * week.

I requested them to return my remaining * months of advance and they asked me to write a letter for the same and advised that the money will be refunded in * months.

Ever since, I have been following up with their team via email, WhatsApp and calls. Every time I call them, they assure me that I will receive the money next month
It has never happened till date.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Mind & soul fitness Pvt ltd

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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