Grow & Earn Realty Limited - Refund not recived

Hello,

I invested via grow in Gold and somehow transaction got cancelled and I recived an email saying your transaction has been cancelled and you will recieve your refund in * to * working days. (It happende on *th of march).
After the * to * working days no refund was recived, After which i enquried and they conviently wrote an email to wait till **th of march.
Now today is **th march still I have not recived my refund.
I tried calling no one responed after waitng for more than ** minutes.
No response on chat support I have been writing to them form **th march and now am not sure where to seek help so here I am seeking help from you guys.
Attaching a screenshot below of the transcation confirmation below.
Thank you!