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Phonepe - Refund not received

Lipi Shah filed complaint against Phonepe on Mar 13, 2019

Train ticket was booked through Phonepe on **th Feb for Date of Journey: **th Feb ****. The transaction was unsuccessful at the same time. Later on *st Mar, Phonepe gives confirmation on the transaction being successful. However, IRCTC has confirmed that ticket is not booked and the money is refunded to Phonepe on ** Feb. So we contacted phonepe to refund my money. Now Phonepe is biting around the bush and keep on delaying the matter till date. I request to kindly look into this matter urgently and reach out to me for any further details.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Phonepe

123

Total Complaints

53

Total Resolved

43.09%

Consumer Satisfaction

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