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Vishal peripherals - Refund not received

Nikhil Naik filed complaint against Vishal peripherals on Feb 5, 2021

Hello, I'm from Goa- India , i planned to build a new pc for my college work and i found two parts i needed on website vishalperipherals.in located in secunderbad ,India , the pc parts i needed were ASRock b***m pro* motherboard and Zotac rtx **** graphic card. So i saw those items available on their online store and placed my order and made online payment of total **,*** Rs with my SBI Debit card . The payment gateway set by the Vishal peripherals was Razorpay through which the payment was made on ** January **** . But the vishal peripherals on ** January **** cancelled my order mentioning that one item Zotac rtx **** is out of stock which was completely false advertised for being available to buy. They mentioned they initiated refund and said it'll be done by evening of ** January ****. But i called them later evening for not receiving any refund to which they said it'll be refunded in * days . So even after waiting for * days i still didn't receive my money .. and it's been now ** days i still haven't got my money back . I complained them * to * times but still didn't work. Please help me to get my money back please. I feel very depressed..

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Vishal peripherals

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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