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Juzar Yusuf Noorani filed complaint against Cleartrip ae on Oct 25, 2021
I purchased an Ingido ticket for my Son from Cleartrip using my credit card on the **rd of September for a flight on **th of September for **** AED. I applied for a date change on the cleartrip website on **th of September. The new ticket issued was for **** AED including taxes and fees. The email I got from indigo on **th September, when I requested the flight change on cleartrip, clearly stated that the first flight was cancelled and a refund of **** AED was issued and another email at the same time for the purchase of a new ticket costing **** AED was received from Indigo as well.
Although cleartrip changed me **** AED for the flight which was for **** only, and although it is mentioned on their website that the reminder of *** AED was refunded to my credit card it never happened and it has been a month now, and cleartrip says that there is no refund to my old PNR.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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