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Winzo Games Pvt Ltd - Refund not received for money added to Winzo wallet

Haripradeep filed complaint against Winzo Games Pvt Ltd on Sep 21, 2025

I had added ₹** to my Winzo wallet on **/**/****.However, I am unable to use or withdraw this money as the platform is not allowing it. I contacted customer support but did not receive any proper resolution. I am requesting a refund of the wallet balance. The money belongs to me, and I should be able to get it back. This has caused me both financial and mental stress.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Winzo Games Pvt Ltd

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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