Woodland - Refund not received even after return delivered
G.Sumanth Kalyan filed complaint against Woodland on Dec 16, 2025
I purchased Woodland Voyager Sandals from Woodland’s official online store.
Order ID: OR-******* (SO-*******)
Date of Purchase: ** November ****
Received delivery: ** November ****
Requested for return: ** November ****
Return Picked up: ** November ****
Return delivered: * December ****
Mode of Payment: Cash on Delivery
Due to quality issues, I returned the product. The returned item was successfully
delivered to Woodland on * December **** as per courier tracking.
Despite receiving the returned product and sharing my bank details, Woodland has
not processed my refund till date. The company has provided multiple timelines
(* working days, **–** days, ** hours), all of which have already expired.
I also waited over ** minutes to reach customer care with no response.
Due to this delay and non-responsiveness, I raised a complaint with the
National Consumer Helpline (Ref: *******).
I request immediate refund of my amount.
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