Savana - Refund Not Received Despite Merchant Claim
Iqra Pathan filed complaint against Savana on Aug 25, 2025
I had placed an order with Savana on **th August **** (Order ID: S*********************) and later cancelled it. The merchant confirmed that my refunds of ₹*** and ₹*** were processed on **nd August ****, and provided me with Refund Reference Number (RRN): ********.
However, till date, the refund has not been credited to my bank account. The merchant is asking me to follow up with my bank, but the amount has still not been received.
Transaction Details:
Order ID: S*********************
Payment Method: UPI
Refund Amounts: ₹*** & ₹***
Refund Date: **nd August ****
RRN: ********
This delay has caused me financial inconvenience. I request Voxya’s assistance in ensuring my refund is credited to my account at the earliest.
Relief Sought:
Immediate credit of the pending refund amount (₹*,***).
Written confirmation from the merchant/bank regarding the resolution.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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