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Cakes portal - Refund not provided

Zenul islam filed complaint against Cakes portal on Apr 30, 2021

I ordered a cake and a gift of Rs. **** on **/**/**** but cancelled it within hours. The very next day i received an email about the cancellation and it was mentioned that the money will be refunded in * days and since then i haven't received any update from them. And even now they are not replying to the emails and no contact no is mentioned on their website.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Cakes portal

12

Total Complaints

6

Total Resolved

50.00%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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Sivaprakash on Feb 15, 2023

cakes portal – Package not delivered Closed

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MEGHNA DIXIT on Oct 23, 2020

cakes portal – Amount not refundedClosed

I.ordered a cake on ** oct from this site which got cancelled after a time and later the amount was supposed to be refunded in cakes portal wallet , I dont find any sort reverse back of amount so , please look towar...

bhakti parab on Sep 3, 2020

cakes portal – amount refundClosed

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