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employ craft - Refund not provided even after cancellation within 24 hours

Ranjith Rajamohanan filed complaint against employ craft on Sep 2, 2020

I received a call (**-Sep-**** around *:** PM) from Employ craft and they said about a plan worth rs **** for job opportunities abroad and confirmed me that no other payment is required. However, Post making the payment they transferred the call to a lady and then she started to guide through multiple Plans which they claimed as mandatory and without which they cannot give assurance on Job and I was pressurized to make the payment. Later reading through the reviews, I decided to cancel the policy (after just about * hours) and had a call with the lady she denied the refund request and asked me to wait for a month atleast to know the result, They convinced me at that time. And later I decided to sent out an email for refund and cancellation of the plan ( before ** hours (**-Sep-****, about *:**AM)), again I got a call stating that they cannot make the refund once paid. You can avail the refund after availing the service and not getting results. However, I don’t have any trust further. I would request others to think before making the payment. I spoke for about more than * hours over phone but they denied refund request. I would need to get the refund of the payment.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

employ craft

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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